Effective Date: 13.12.2024
At Flavio Ceylon, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, www.flaviospices.com, and when you engage with our products or services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, shipping/billing address.
- Order Information: Products purchased, payment method, delivery preferences.
- Website Usage Data: IP address, browser type, device information, browsing behavior (via cookies or similar technologies).
- Communication Data: Messages, inquiries, or feedback submitted through our forms or email.
2. How We Use Your Information
Your data may be used for:
- Fulfilling your orders and providing customer support
- Processing payments and issuing invoices
- Sending order updates and promotional offers (with your consent)
- Improving our website functionality and product offerings
- Legal compliance and fraud prevention
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with:
- Trusted third parties for order fulfillment (e.g., couriers, payment gateways)
- Service providers helping us with analytics, marketing, and website performance
- Legal authorities if required for compliance with applicable laws
4. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and track performance. You may disable cookies via your browser settings, but some features may not function properly.
5. Your Rights
Depending on your region, you may have rights to:
- Access or request a copy of your data
- Correct inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise these rights, please email us at info@flaviospices.com.
6. Data Security
We implement industry-standard measures to protect your personal information. While we strive to safeguard your data, no online transmission is 100% secure.
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Policy Updates
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at:
Flavio Ceylon
26/470, Ebe State, Bamunussa, Maspotha, Sri Lanka
+94 706 070 805 (Whatsapp)
